Health & Safety
In case of medical emergencies, call:
- 155 (life emergency)
- 112 (SOS Emergency call)
- 585 228 811 (DELTA – private ambulance service)
Palacký University has made an agreement with doctors at the Olomouc Military Hospital (Vojenská nemocnice Olomouc) to provide health services for international students.
International students can contact the doctors Monday–Friday, from 9 - 11 a.m. via telephone at +420 973 407 040
kpt. MUDr. Darina Kaiprová
Ambulance primární péče
tel.: 973 407 040
If MUDr. Kaiprová is not available, please contact:
MUDr. Milan Veselý
tel: 973 407 039
MUDr. J. Křivohlávková
From Neředín campus, you can take a taxi or use public transportation - tram to Nám. Hrdinů and then a bus no.20 to Klašterní Hradisko (find the connection at https://www.dpmo.cz/en/)
For EU patients:
- have your passport
- insurance card (blue EU card) and confirmation on registration on you
How to get the Confirmation of registration?
EU citizen holding a valid EHIC (European Health Insurance Card) needs to register the health insurance at a Czech insurance company for the time of the stay. Incoming students are provided with the assistance to register EHIC after the arrival during the Orientation day organized by the International Relations Office of FHS.
For patients outside the EU:
- have your passport
- confirmation of the health insurance bought from a Czech insurance company
(In case not every step of treatment is payed from your insurance = very unlikely!!!, have cash on you)
Dentist MD Karolína Večeřová
+420 722 947 407,
(J. L. Fischer Student Dormitory, Šmeralova 10), daily 7:30 -8:30 (based on a telephone appointment for medical issues that are not immediate or urgent)
MD Veronika Lattová and MD Jaroslav Klát, Ph.D.
+420 727 988 911,
(J. L. Fischer Student Dormitory, Šmeralova 10)
Office hours: TUE 12 - 16, WED 12 - 18, THU 8 - 16
For other medical specialists and services, visit the main Olomouc healthcare centres such as
Health Centre "Poliklinika" Olomouc, třída Svobody 32, www.poliklinikaolomouc.cz
Olomouc University Hospital, I. P. Pavlova 6, www.fnol.cz,
All the doctors below from the Health Centre "Poliklinika"are guaranteed to speak English.
- surgeon MD Ondřej Kroupa +420 585 506 233
- gynaecologist MD Imad Hamdanieh +420 585 506 223
- GP, psychiatrist MD Dagmar Přikrylová +420 585 506 146
- dentist MD Radomír Hanos +420 585 506 303
The adult's emergency medical service is located in the surgical complex (blue building) on the premises of Olomouc University Hospital, in the Emergency Department.
On working days opening times are from 3.00 p.m. to 7.00 a.m. On Saturdays, Sundays and public holidays from 7.00 a.m. to 7.00 a.m. (24 hours) MAP
The dental emergency medical service is located in the building of the Clinic of Mouth, Jaw and Face Surgery on the premises of Olomouc University Hospital.
On working days opening times are from 8.00 a.m. to 12.30 p.m. and from 3.00 p.m. to 7.00 a.m..
On Saturdays, Sundays and public holidays opening times are from 7.00 a.m. to 7.00 a.m. (24 hours). From 10.00 p.m. to 7.00 a.m. only emergencies (injuries, bleeding) are treated.https://www.fnol.cz/en/clinics-institutes-departments/klinika-ustni-celistni-a-oblicejove-chirurgie
The eye emergency service is provided by the Eye Clinic in building E (MAP). The emergency service is open from 3.00 p.m. to 7.00 a.m. On Saturdays, Sundays and public holidays opening times are from 7.00 a.m. to 7.00 a.m. (24 hours)
Please note that every patient must pay 90 CZK fee there. It is important to take the health insurance with you!
Study abroad is often described as an unforgettable and entirely positive experience.A little known fact, however, is that it is also a time of major changes and a lot of stress. At some point of your stay, you may feel down, lonely, anxious, homesick, lost in your new environment, etc. If Skyping with your family back home or hanging out with new friends does not help and you have been feeling out of place for a longer period of time, do not be afraid to ask for professional help.
Students are able to utilise the services of psychologists, who cooperate with our Faculty:
There are a number of pharmacies in the centre of Olomouc. While basic medicine and vitamins or tea are available over counter, for more specialized medicine you will always need to have a prescription. If you need special medication, either bring enough for the entire duration of your stay or note down the chemical composition of the drug as the commercial names of medicine vary depending on the country. A good idea is to bring along an empty container when you go see the Czech doctor. It will help them to find a substitute.
Non-stop emergency pharmacy. It is situated in the entrance hall of the surgical complex building A (MAP) in the middle of the University hospital complex. It is located close to the emergency reception and the emergency medical service for adults. The non-stop pharmacy does not charge any emergency fees.